FAQs

HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?

"Every one of my products are handmade at the time of purchase. It can take between 3-4 weeks for me to make, pack and ship your order."

WILL MY FLAG LOOK LIKE THE ONE IN THE PICTURE ON THE WEBSITE?

"Every Flag is a special one-of-a-kind piece of art, and the colors and character in your flag may vary slightly from the ones pictured."

WHAT IS YOUR SHIPPING POLICY?

"I offer free shipping on all Flags and ship using FedEx Home. All other items are shipped via USPS and subject to Priority Mail rate. If you need your item in a rush, contact me before you place your order"

IF I'M NOT HAPPY WITH MY ORDER CAN I RETURN IT?

 Please read this before placing your order. "While returns are not excepted for custom made pieces, if you are not happy with anything you receive from me, please contact me and I'll do what it takes to make it right!"

WHAT TYPE OF WOOD DO YOU USE?

"Please refer to our hardwood page."

DO YOU TAKE CUSTOM REQUESTS?

"I'm usually tied up on orders and may not have the availability to work on a custom order. However, I am always open to a challenge, so if you do have a request please contact me with specifics and we'll see what we can do"